Effective Date: January 1st, 2025
1. Introduction
Organic Spa Massage and Skincare (“we”, “us”, or “our”) is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.organicspamassage.com, and when you opt in to receive SMS messages. We provide massage, facial, and skincare services as a day spa, and your privacy is important to us.
2. Information We Collect
We may collect various types of information, including:
- Personal Information: Such as your name, email address, phone number, and any other details you provide when booking appointments, or opting in for SMS communications.
- SMS-Specific Data: When you opt in to receive SMS messages, we collect your mobile phone number and any other information you choose to provide for that purpose.
- Usage Data: Information automatically collected when you visit our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Processing and managing your appointments and service requests.
- Sending you SMS messages, emails, or other communications about appointment and link to forms.
- Improving our website and services.
- Complying with applicable legal obligations.
4. Terms of Service for SMS Communications and Consent for SMS Communication
- Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.
- Types of SMS Communications:
- If you have consented to receive SMS messages from Organic Spa Massage and Skincare related to service requests, appointments, or forms. Below is an example message you may receive:
- “Hello! I have processed and refunded your less than 24 hr charge accordingly. It should reflect in your account within 7-10 business days. Should you have any questions, you may also call us at 512-627-7243. To opt out, text STOP. For assistance, text HELP or visit organicspamassage.com. Message & data rates may apply. Thank you! Organic Spa Massage and Skincare.”
- If you have consented to receive SMS messages from Organic Spa Massage and Skincare related to service requests, appointments, or forms. Below is an example message you may receive:
- Message Frequency:
- Message Frequency May Vary. Our SMS message frequency will be from 0-1 text messages per week across all users regarding internal and external conversations relating to service requests, appointments, or forms.
- Standard Messaging Disclosures:
- Potential Fees for SMS Messaging: Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
- You can opt-out at any time by texting “STOP.” You will not receive any further messages. Reply “START” to start receiving messages again.
- For assistance, text “HELP” or visit our Privacy Policy and Terms of Conditions at https://organicspamassage.com/privacy-policy/.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist in operating our website and conducting our business, but only to the extent necessary and under confidentiality agreements.
- Legal Requirements: When required by law, regulation, or legal process.
- Protection of Rights: To protect our rights, property, or safety, or that of others.
Importantly, any data collected specifically for SMS messaging is strictly used for that purpose and is not shared with any third parties or affiliates.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights and Choices
You have the right to access, correct, or delete your personal information. If you wish to update your preferences or opt out of SMS or email communications, please follow the unsubscribe instructions provided in our messages or contact us directly.
If you have any questions about your personal data or this Privacy Policy, please reach out to us using the contact information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we post changes to our Privacy Policy on our website, we will revise the “Effective Date” at the top of this document. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Organic Spa Massage and Skincare
Email: osm@organicspamassage.com
Phone: (512) 627-7243
Address: 12850 Research Blvd, Austin, TX 78750